:root{--teal: #0d9488;--teal2: #0f766e;--ink: #0f2430;--muted: #5b6b76;--line: #e6ebee;--bg: #eef2f3;--card: #fff;--soft: #e9f5f3;--warn: #b91c1c;--warnbg: #fff1f0;--amber: #b45309;--ambbg: #fff7ed;--ok: #15803d;--okbg: #ecfdf5}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--ink);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}.app{min-height:100vh;display:flex;justify-content:center;align-items:flex-start;padding:24px 14px}.phone{width:100%;max-width:480px;background:var(--card);border:1px solid var(--line);border-radius:22px;overflow:hidden;min-height:600px;display:flex;flex-direction:column;box-shadow:0 10px 40px #0f243014}.phone.wide{max-width:940px}.top{padding:14px 18px;background:var(--card);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:9px;font-weight:700;font-size:14px}.dot{width:10px;height:10px;border-radius:50%;background:var(--teal)}.top .sp{flex:1}.top .who{font-weight:500;color:var(--muted);font-size:12px;display:flex;align-items:center;gap:8px}.link{background:none;border:none;color:var(--teal);font-weight:600;font-size:12px;cursor:pointer}.prog{height:4px;background:var(--line)}.prog>i{display:block;height:100%;background:var(--teal);transition:width .3s}.body{flex:1;padding:26px 22px;display:flex;flex-direction:column}.center{flex:1;display:flex;flex-direction:column;justify-content:center;text-align:center;gap:15px}.eyebrow{font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--teal);margin-bottom:10px}.q{font-size:20px;font-weight:600;line-height:1.35;margin:0 0 4px}.hint{font-size:13px;color:var(--muted);margin:6px 0 16px}.h{font-size:25px;font-weight:800;line-height:1.2;margin:0}.p{font-size:15px;color:var(--muted);line-height:1.5;margin:0}.emoji{font-size:44px}.opts{display:flex;flex-direction:column;gap:9px;margin-top:6px}.opt{text-align:left;padding:12px 15px;border:1.5px solid var(--line);background:var(--card);border-radius:12px;font-size:15px;cursor:pointer;transition:.15s;color:var(--ink)}.opt:hover{border-color:var(--teal);background:var(--soft)}.yn{display:flex;gap:10px}.yn .opt{flex:1;text-align:center;font-weight:600}.btn{padding:13px 18px;border:none;border-radius:12px;background:var(--teal);color:#fff;font-weight:700;font-size:15px;cursor:pointer;width:100%}.btn:hover{background:var(--teal2)}.btn.out{background:var(--card);color:var(--teal);border:1.5px solid var(--teal)}.btn.ghost{background:transparent;color:var(--muted);font-weight:500;font-size:13px}.btn.inline{width:auto;padding:11px 16px}.back{align-self:flex-start;margin-bottom:12px;background:none;border:none;color:var(--muted);font-size:13px;cursor:pointer;padding:0}.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:15px;margin-bottom:12px;text-align:left}.card h4{margin:0 0 4px;font-size:15px}.card p{margin:0 0 11px;font-size:13.5px;color:var(--muted);line-height:1.5}.actions{display:flex;flex-direction:column;gap:8px}.crisis{background:var(--warnbg);border:1.5px solid #fecaca}.crisis h4{color:var(--warn)}.tag{display:inline-block;font-size:11px;font-weight:700;padding:2px 9px;border-radius:20px;background:var(--soft);color:var(--teal2);margin-bottom:8px}.scroll{overflow:auto}.field{display:block;margin-bottom:12px;text-align:left}.field label{font-size:12px;font-weight:600;color:var(--muted);display:block;margin-bottom:5px}.field input{width:100%;padding:11px 13px;border:1.5px solid var(--line);border-radius:11px;font-size:14px}.roles{display:flex;gap:10px;margin:6px 0 14px}.role{flex:1;padding:14px 10px;border:1.5px solid var(--line);border-radius:13px;background:var(--card);cursor:pointer;text-align:center;font-weight:600;font-size:14px;transition:.15s}.role.sel{border-color:var(--teal);background:var(--soft);color:var(--teal2)}.role .re{font-size:24px;display:block;margin-bottom:4px}.spin{width:34px;height:34px;border:3px solid var(--line);border-top-color:var(--teal);border-radius:50%;animation:sp 1s linear infinite;margin:0 auto}@keyframes sp{to{transform:rotate(360deg)}}.msg{max-width:82%;padding:10px 13px;border-radius:14px;font-size:14px;line-height:1.4}.msg.them{background:var(--soft);align-self:flex-start;border-bottom-left-radius:4px}.msg.me{background:var(--teal);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.msg.sys{background:#f1f5f9;color:var(--muted);font-size:12px;align-self:center;text-align:center;border-radius:10px}.chatw{display:flex;flex-direction:column;gap:9px;text-align:left;margin-top:6px}.inp{display:flex;gap:8px;margin-top:12px}.inp input{flex:1;padding:11px 13px;border:1.5px solid var(--line);border-radius:11px;font-size:14px}.cq{display:flex;flex-direction:column;border:1px solid var(--line);border-radius:12px;overflow:hidden}.cqrow{display:flex;align-items:center;gap:12px;padding:13px 15px;border-bottom:1px solid var(--line);cursor:pointer;background:var(--card);text-align:left}.cqrow:last-child{border-bottom:none}.cqrow:hover{background:#f8fafb}.cqrow .nm{font-weight:700;font-size:14px}.cqrow .fl{font-size:12px;color:var(--muted)}.cqrow .col{flex:1}.band{font-size:11px;font-weight:800;padding:3px 10px;border-radius:20px;white-space:nowrap}.band.Low{background:var(--okbg);color:var(--ok)}.band.Mild{background:#eff6ff;color:#1d4ed8}.band.Moderate{background:var(--ambbg);color:var(--amber)}.band.High{background:var(--warnbg);color:var(--warn)}.score{font-weight:800;font-size:16px;min-width:44px;text-align:right}.kv{display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid var(--line);font-size:14px;gap:12px}.kv:last-child{border:none}.kv .k{color:var(--muted)}.kv .v{font-weight:700;white-space:nowrap}.bar{height:9px;background:var(--line);border-radius:6px;overflow:hidden;margin-top:4px}.bar>i{display:block;height:100%;border-radius:6px}.pill2{display:inline-block;font-size:11px;font-weight:700;padding:3px 9px;border-radius:16px;margin:0 5px 5px 0;background:#f1f5f9;color:var(--muted)}.note{font-size:12px;color:var(--muted);background:#f8fafb;border:1px dashed var(--line);border-radius:10px;padding:10px 12px;margin-top:10px;line-height:1.5}.reslist{display:flex;flex-direction:column;gap:8px}.reslink{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;text-decoration:none;color:var(--ink);background:var(--card);transition:.15s}.reslink:hover{border-color:var(--teal);background:var(--soft)}.reslink.crisis{border-color:#fecaca}.reslink.crisis:hover{border-color:var(--warn);background:var(--warnbg)}.reslabel{display:block;font-size:14px;font-weight:600}.rescontact{display:block;font-size:12px;color:var(--muted);font-weight:500;margin-top:2px}.reslink .arr{color:var(--teal);font-weight:700;flex-shrink:0}.linkbtn{background:none;border:none;color:var(--teal);font-weight:600;font-size:13px;cursor:pointer;padding:6px 0;text-decoration:underline}.card.res-focus{border-color:var(--teal);box-shadow:0 0 0 3px var(--soft);transition:box-shadow .3s,border-color .3s}.tag .cfg{color:var(--amber);font-weight:700}.chips{display:flex;flex-wrap:wrap;gap:7px}.chip{border:1.5px solid var(--line);background:var(--card);color:var(--muted);border-radius:20px;padding:6px 13px;font-size:13px;font-weight:600;cursor:pointer;transition:.15s}.chip:hover{border-color:var(--teal)}.chip.on{background:var(--teal);color:#fff;border-color:var(--teal)}.status{font-size:11px;font-weight:700;padding:3px 9px;border-radius:16px;white-space:nowrap;text-transform:capitalize;background:#f1f5f9;color:var(--muted)}.status.s-new{background:#eff6ff;color:#1d4ed8}.status.s-contacted{background:var(--ambbg);color:var(--amber)}.status.s-in_progress{background:var(--soft);color:var(--teal2)}.status.s-closed{background:var(--okbg);color:var(--ok)}.traj{display:flex;align-items:flex-end;gap:10px;height:104px;padding-top:6px}.traj-col{display:flex;flex-direction:column;align-items:center;gap:5px}.traj-bar-wrap{display:flex;align-items:flex-end;height:90px}.traj-bar{width:26px;border-radius:5px 5px 0 0;display:block}.traj-lbl{font-size:11px;color:var(--muted);font-weight:600}.notecard{background:#f8fafb;border:1px solid var(--line);border-radius:10px;padding:9px 11px;margin-bottom:8px;font-size:13.5px}.notecard-meta{font-size:11px;color:var(--muted);font-weight:600;margin-bottom:3px}.gethelp{position:fixed;bottom:16px;right:16px;z-index:20;background:var(--warn);color:#fff;border:none;border-radius:22px;padding:11px 16px;font-size:14px;font-weight:700;cursor:pointer;box-shadow:0 6px 20px #b91c1c59}.gethelp:hover{background:#a01818}.statrow{display:flex;gap:10px;margin-bottom:12px}.stat{flex:1;background:var(--card);border:1px solid var(--line);border-radius:12px;padding:14px;text-align:center}.statn{font-size:26px;font-weight:800}.statl{font-size:12px;color:var(--muted);font-weight:600}.aggrow{display:flex;align-items:center;gap:10px;padding:5px 0;font-size:13px}.agglabel{width:130px;font-weight:600;text-transform:capitalize;flex-shrink:0}.aggbarwrap{flex:1;background:var(--line);border-radius:6px;height:14px;overflow:hidden}.aggbar{display:block;height:100%;border-radius:6px}.aggval{width:28px;text-align:right;font-weight:700}.peoplesearch{padding:8px 12px;border:1.5px solid var(--line);border-radius:10px;font-size:13px;max-width:220px}.urow{display:flex;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid var(--line)}.urow:last-child{border-bottom:none}.ucol{flex:1;min-width:0}.unm{font-weight:700;font-size:14px}.rolesel{padding:7px 10px;border:1.5px solid var(--line);border-radius:9px;font-size:13px;font-weight:600;background:var(--card);text-transform:capitalize;cursor:pointer}.urm{border:none;background:#f1f5f9;color:var(--muted);width:28px;height:28px;border-radius:8px;font-size:18px;line-height:1;cursor:pointer;flex-shrink:0}.urm:hover{background:var(--warnbg);color:var(--warn)}.demotag{position:fixed;top:8px;right:8px;background:#0f2430;color:#fff;font-size:10px;font-weight:700;padding:4px 9px;border-radius:14px;letter-spacing:.05em;opacity:.85;z-index:10}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);border:0}.langtoggle{display:inline-flex;gap:2px;border:1.5px solid var(--line);border-radius:18px;overflow:hidden}.langtoggle button{border:none;background:var(--card);color:var(--muted);font-size:12px;font-weight:700;padding:5px 11px;cursor:pointer}.langtoggle button.on{background:var(--teal);color:#fff}button:focus-visible,input:focus-visible,a:focus-visible{outline:3px solid var(--teal);outline-offset:2px}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}}@media (max-width: 560px){.app{padding:12px 8px}.phone{border-radius:16px;min-height:92vh}.body{padding:20px 16px}.cqrow{flex-wrap:wrap}.cqrow .col{flex-basis:100%;margin-bottom:6px}.statrow{flex-direction:column}.agglabel{width:96px;font-size:12px}.gethelp{bottom:10px;right:10px;padding:9px 13px;font-size:13px}}.row-h{display:flex;align-items:center;gap:10px}